IT outsourcing
07 March 2025
IT outsourcing can be a strategic asset for your business – but only if it's well-planned. How can you avoid mistakes and make sure outsourcing works in your favor for years to come?
How to make IT outsourcing a long-term solution?
Choose a partner from your industry,
not just a service provider
Many companies make the mistake of seeing outsourcing solely as a way to cut costs.
A good IT partner doesn’t just execute tasks but also helps optimize processes and advises on how to achieve better results.
Check if your provider:
✅ Has experience in your industry and can provide use cases, case studies, and references on request.
✅ Proactively suggests improvements, instead of just following orders.
✅ Is flexible and adapts to your business goals.
📌 If you want to build a long-term relationship, you need a partner who understands your
business – not just a service provider who completes tasks.
How to find the right parnter?
Look for a software house that advises, not just codes –if an outsourcing company actively proposes better solutions, it’s a good sign that they see you as a partner.
Check if the provider has experience in your industry and understands its specific challenges.
Talk to them – assess their approach to projects, communication quality, and team flexibility.
Build internal knowledge – outsourcing does not mean dependency
IT outsourcing is support, not dependence – as long as it's well-managed. To maintain control over your project: To maintain control over your project:
✅ Ensure full documentation of code and processes during contract negotiations.
✅ Regularly organize training for your internal team.
✅ Require transparent code structure and open technologies.
How to put this into practice?
➡️ Establish that the outsourcing company regularly documents code and solutions.
➡️ Organize technical workshops and training for your IT team to maintain control over
the project – a good software house can provide this.
➡️ Insist on code and systems being developed according to best practices, so other teams can easily take over.
📌 This way you can use IT outsourcing without risking losing control over critical systems.
Avoid high turnover in outsourcing teams.
One of the biggest challenges in outsourcing is high turnover within teams. Frequent developer changes affect project consistency and increase onboarding costs.
How to prevent this?
➡️ Choose companies that prioritize stable teams and low employee turnover.
➡️ Ensure your contract includes a minimum cooperation period for key personnel.
➡️ Opt for long-term contracts, allowing the software house to provide a stable team.
➡️ Create favorable collaboration conditions – software houses are more likely to assign their best specialists to projects where the client values strong relationships.
📌 A stable team means higher efficiency, less onboarding time, and better code quality.
Treat the outsourcing team as part of your company
Summary: how to maintain a long-term partnership with a software house
✔ Choose a partner, not just a service provider – a software house that engages with your industry and finds solutions to specific problems is a better investment.
✔ Maintain transparent communication – clear goals and regular reporting enhance collaboration.
✔ Treat the outsourcing team as part of your company – a motivated team delivers better results.
✔ Ensure team stability – avoid high turnover and long onboarding processes.
✔ Build internal knowledge – documentation and knowledge transfer protect your company from outsourcing dependency.
📌 IT outsourcing does not have to be just a short-term fix. If well-planned, it can become a strategic support that helps your business grow for years.
📩 Want to learn more about effective outsourcing collaboration?
Contact us, and we will help you find the best model for your business!